Subprocessors
Learn about the subprocessors used by TextMaster, including their specific roles and the locations where data is securely stored.
This page provides a comprehensive list of the subprocessors utilized by TextMaster, detailing their specific roles in data processing and the locations where data is stored. Understanding these subprocessors is crucial for maintaining transparency and trust with our clients, as they play a vital role in ensuring the security, privacy, and compliance of the data we handle. TextMaster carefully selects and monitors these subprocessors to meet stringent data protection standards, ensuring that client information is managed responsibly and securely. By maintaining this level of diligence, we reinforce our commitment to data privacy and build lasting trust with our clients.
Below is a detailed description of each subprocessors, including the services they provide and the types of data they store or process as well as the location where the data is processed.
| Name | Description | Location |
|---|---|---|
Adyen | A payment processing service that securely handles payment transactions and client payment information. | Europe |
AWS S3 | A scalable object storage service used to host various files and client data, including translations. | Europe |
CloudAMQP | A managed RabbitMQ service used as a message bus to facilitate system communication. | Europe |
Cloudflare | Acts as a proxy to enhance security and performance, providing DDoS protection and secure connections. | Global (Multiple Regions) |
Copyscape | A plagiarism detection tool that checks client content for originality by comparing it against online databases. | Europe |
Datadog | A monitoring platform that processes and stores logs from applications to track performance and identify issues. | Europe |
DeepL | A machine translation provider processing client data to deliver high-quality translations. | Europe |
Elastic | Provides hosted Elasticsearch for managing client data, including glossaries and metadata. | Europe |
GCP Cloud Storage | A scalable object storage service used to host various files and client data, including translations. | Europe |
Google Translate | Provides machine translation services, processing client data for fast and reliable translations. | Global (Multiple Regions) |
Linear | A project management tool used for tracking development progress, which may include client data in project tickets. | Europe |
Microsoft Azure | Hosts virtual machines running Elasticsearch, which processes and stores translation data. | Europe |
MongoDB Atlas | The main database service hosting user profiles, translation projects, and essential application data. | Europe |
OpenAI | Provides AI models for advanced copywriting and translation, processing client data to generate tailored content. | United States |
Sentry | An error tracking tool that captures and manages logs and bug reports, improving service reliability. | United States |
Zendesk | A support ticket service managing customer inquiries, containing client contact information and communication history. | United States |
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